FOOTSTEPS SCHOOL OF DANCING Terms & Conditions

TERMS AND CONDITIONS classes, Courses, Socials, private lessons and Holidays.

IMPORTANT INFORMATION FOR ALL DANCERS & GUESTS

To avoid disappointment and/or misunderstandings, please call us on 01462673895/07713577413 to discuss any special needs that you may have. This will enable us to advise on the suitability of our venues, facilities and teaching requirements to the  extent to which any reasonable adaptations can be made. To assist us it would be helpful to understand:

• Any special mobility or dietary requirements
• Storage of medication needs
• Whether any member of the party needs to be accompanied by an assistance dog
• Any changes in lessons or one to one required (not available in our group classes)
• To help us understand your exact needs and requirements      

Please note:

• Wheelchairs are not available at hotels we use, and advance booking of guests’ own wheelchairs or mobility scooters is required as storage facilities if any are limited.
• Any special arrangements must be agreed at the time of booking our classes, courses, turning up at socials or our holidays and confirmed in writing by us prior to arrival.
• Wherever possible the hotels we use will endeavour to accommodate any special requirements such as dietary needs or guests’ mobility restrictions. However, we are unable to guarantee that these requests can be met and therefore ask that you help us by prioritising any needs of members of your party so we can check with the hotel for a full Accessibility Statement
• Hotels that we use are NOT equipped or staffed to provide special medical attention. If any member of your party requires such attention, they should seek medical advice prior to booking on the suitability of the holiday, class, course or social for them.

The taking of Pictures & Videos by Footsteps or members of the public on their behalf
You give permission for Footsteps School of Dancing to take pictures & videos to be used for promotional reasons and to be put on our website or social media pages

FIRE SAFETY POLICY FOR GUEST WITH DISABILITIES

Your safety is our concern. If any member of your party is unable to hear a fire alarm, then please advise us at the time you make the booking so that guests can be entered on our register.

Also, if any member of the party cannot ascend or descend stairs in the event of an emergency evacuation, please also advise us so that we can request an ‘Evacuate friendly’ room. Wheelchair users cannot be accommodated above certain floor levels so the availability of a suitable room must be ascertained at the time of booking as there is limited availability of these rooms if at all.

SPECIAL CATERING REQUIREMENTS

Most of the hotels we use provide vegetarian options. Should anyone in your party have any other dietary requirements, please let us know when you book your holiday/function so we can endeavour to assist with any special agreements. As a rule gluten-free bread should be brought to the resort by the guest requiring it although most hotels these days will supply it but will not guarantee it.

INFECTIONS OR CONTAGIOUS DISEASES

If any member of your party has or has just had an infection or contagious medical condition, we reserve the right to:

• Refuse to accept your booking
• Cancel your holiday, class, course or social
• Ask any member of your party to be confined to their room or not attend but if away must leave the hotel or resort immediately, should we, at our reasonable discretion, consider it necessary to protect the health of other guests, staff or the public.

You should inform us immediately should any such condition develop in any member of your party within 1 week of your arrival date or during your holiday or any of our functions that may lead to an outbreak of infection.

UNREASONABLE BEHAVIOUR

We reserve the right to terminate a holiday, class, course or social without compensation, where we believe that the behaviour of any of the persons named on the relevant booking or their guests might impair the enjoyment, comfort, health or safety of others guest, our staff or general public. Guests must not bring to, or use at, the hotel or any of our functions any firearm, fireworks, illegal substances, offensive weapons or hazardous chemical or any similar item.
Control of Noise
To comply with Local Authority Licensing conditions it should be noted that all Ballroom/hall/function room windows and doors are required to be closed after 9 pm and noise kept at such a level that there is no perceptible noise outside the hotel, Hall or function room.

AVAILABILITY OF FACILITIES

All facilities described at the hotels, Halls or functions rooms that we book are subject to availability. It is possible that accommodation, services or facilities may need to be adjusted or withdrawn temporarily due to maintenance, legal requirements, factors beyond our control, operational needs of other guests, and/or good practice. Any entertainment programme advertised in our advertised literature is also subject to change due to reasons beyond our control without prior notice. We reserve the right to make such alterations without prior notice and are unable to accept any liability arising from such changes. If material changes occur in advance of your arrival, we will endeavour to advise you of changes. If there are any alterations taking place during your stay we will aim to ensure that any disruption is minimised as much as possible.

Entertainment is provided by Footsteps School of Dancing on the nights agreed prior to arrival in the hotel, halls or function rooms, but please note that it may not be in the hotel, Hall or function room which you are booked. The entertainment programme advertised may be subject to change for reasons beyond our control without prior notice, and we are unable to accept any liability arising from such changes

CANCELLATION

In the event of any cancellation of a confirmed group or individuals on a group we have the right to claim reimbursement for any resulting loss. This does not mean that Footsteps School of Dancing/ Mr & Mrs Price is responsible for any loss to any individual as it is out of their control. Footsteps School of Dancing will do everything possible to minimise this risk but again it is down to the individual to obtain the relevant insurance.  If the individual cancels a booking whether it’s a class, course, room etc  Footsteps School of dancing is unable to resell the charges for rooms is shown below will take president:

Cancellation of Group: Holiday

Within 14 days of arrival 100% of holiday cost of remaining allocation

Within 29-56 days of arrival 50% of holiday cost of remaining allocation

Cancellation of Group Members:

Individuals cancelling within 14 days of arrival may incur a cancellation charge of up to 100% of the holiday cost.

Cancellations of group bookings or individuals should be notified in writing, and an acknowledgment will be sent to you. This should be retained for your records.

Cancellation of any classes, courses or socials
If you cancel within 1-week of the class/course taking place will be no refund

Insurance

We strongly recommend that you to take out the relevant insurance not only for any of our holidays but also for our classes in case you trip up and fall. All dancers that take lessons do so at their own risk and Footsteps School of Dancing cannot be held responsible.  

ADDITIONAL INFORMATION

Coach/Car Parking
We are unable to confirm the availability of on-site parking in advance of your arrival.

Security

Please note that any hotel we use and Footsteps School of Dancing/Mr or Mrs Price cannot accept any responsibility for loss or damage to any vehicle, whether located on or off-site.

Please also note that any Hotel we use and Footsteps School of Dancing/Mr or Mrs Price cannot accept responsibility for any lost or damaged items not left with a member of the management team for secure storage or stored in personal room safes if available. This also applies to equipment stored in public rooms.

Footsteps School of Dancing, 27 Upper Maylins, Letchworth Garden City, Hertfordshire SG6 2SA telephone 01462-673895 or 07713577413 in partnership with Any Hotel we book.